EMON driver licensing issue


#1

I have a customer that had 3 JACEs licensed for the EMON driver. One JACE’s EMON driver is still in the demo mode after pasting in the unlock code and rebooting.

The Product Code is:
QNX-TITAN-2ACD-DA1F-DE7E-85F0:CSI3EM0N:5

The unlock code received was:
NDQT-NRFA-RXYC-FEJB-JHJZ

I do not know if the initial order included the product code from a copy/paste of the slot, but the above is. Can you regenerate the unlock code? (They are running 4.3.58.18)

Thanks,
Frank


#2

Mary McFadden was able to get me an updated unlock code.

Frank