Inovonics Driver upgrade


#1

Good morning,

Working with a customer that has several sites with Inovonics serial gateways and wireless sensors that are constantly going in and out of ping fail. Not being familiar with the hardware or the driver, I noticed that driver version is 3.6.47.2 running on Jaces at 3.8.213. Not sure if we can upgrade the driver to the latest revision or if there is an upgrade cost.

Thanks


#2

No cost to update the driver to the latest one in the series. Updates are free unless you update from an AX platform to the N4 platform. If you update an AX driver to the latest AX driver or if you update an N4 driver to the latest N4 driver we don’t charge for it. They can be downloaded from our website.


#3

The existing driver is csi3Inovonics and new driver is KodaroInovonics. Do we need to remove the existing driver from the station and then add new new driver?


#4

Assuming the hardware where this is running is powerful enough, you can have both simultaneously running while you rebuild the driver with the new kodaro branded driver. You can then remove the old csi3 one from the station once you are satisfied that you have successfully transferred everything over to the new driver.


#5

Once the new driver is loaded, can we copy the sensors directly from the old driver into the new one?

Thanks again for the help.

Ken


#6

No, but as long as you shutdown the original driver and enable the new driver instance to use the same port connected to the gateway, then the auto discover should bring them all in for you.


#7

Finally started the CSI3 driver update and the old CSI License is not working with the new Kodaro driver. We are running in demo mode. What is the process to update the license?


#8

Are you switching to the kodaro branded driver while staying on AX or are you upgrading to N4 at the same time?


#9

Jonathon,

Sorry turned out the building that we were doing the first upgrade is full of Inovonics devices that overload the driver fairly quickly so we are going to deploy another wireless technology.

Doing another site today and seeing same license issue. We converting the CSI3 to Kodaro and staying at AX 3.8.

Original CSI3 license info:
QNX-TITAN-00E4-87F7-086C-329C:CSI3IN0V0NICS:100
ATHR-POZS-IJWR-TEZP-EIUG

New Kodaro license info:
QNX-TITAN-00E4-87F7-086C-329C:KODAROINOVONICS:0
ATHR-POZS-IJWR-TEZP-EIUG

Not sure what to do next.

Thanks


#10

With the branding change you’ll notice that the product code also changes so the same license key doesn’t work. You will also need to update your connection counts in the new installation to 100 to make it look like this:

QNX-TITAN-00E4-87F7-086C-329C:KODAROINOVONICS:100

And here is your new code for that change:
HTSL-NFWU-URDF-MLJK-IRWT


#11

Where exactly do I edit the product code? The field is readonly in the Jace.

Thanks


#12

You will need to edit the devices field directly which will update the product code.

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