License Key For Sys600 Driver Issue


#1

I purchased the sys600 driver last week and when i enter the key, it prompts me to restart the station but the driver stays in demo mode. Can you help with this?

image

I’m running 4.7.109.20 on the Jace.
Modules are:
Csi3sys600-rt 4.0.22.18
Csi3sys600-wb 4.0.22.16

If it helps, this is what the application director spits out:

SEVERE [17:30:03 09-Oct-19 EDT][plat.serial] Unable to unlock COM3, none does not have the port lock
javax.baja.serial.PortDeniedException: Unable to unlock COM3, none does not have the port lock
at com.tridium.platSerial.qnx.BSerialPortQnx.unlock(BSerialPortQnx.java:257)
at com.tridium.platSerial.BSerialPort.close(BSerialPort.java:169)
at com.tridium.platSerial.BSerialPortHandle.close(BSerialPortHandle.java:94)
at com.csi3.sys600.BSys600SerialNetwork.close(BSys600SerialNetwork.java:218)
at com.csi3.sys600.BSys600AbstractNetwork.doHardShutdown(BSys600AbstractNetwork.java:620)
at auto.com_csi3_sys600_BSys600SerialNetwork.invoke(AutoGenerated)
at com.tridium.sys.schema.ComponentSlotMap.invoke(ComponentSlotMap.java:1890)
at com.tridium.sys.schema.ComponentSlotMap.invoke(ComponentSlotMap.java:1855)
at javax.baja.sys.BComponent.invoke(BComponent.java:1221)
at com.csi3.sys600.BSys600SerialNetwork.hardShutdown(BSys600SerialNetwork.java:187)
at com.csi3.sys600.message.DisconnectMessage.execute(DisconnectMessage.java:49)
at com.csi3.sys600.util.BSys600MessageQueue.run(BSys600MessageQueue.java:292)
at javax.baja.util.ThreadPoolWorker$WorkerThread.run(ThreadPoolWorker.java:279)

and

java.security.AccessControlException: access denied (“java.io.FilePermission” “/opt/niagara/licenses/license.csi3” “read”)
at java.security.AccessControlContext.checkPermission(AccessControlContext.java:472)
at java.security.AccessController.checkPermission(AccessController.java:884)
at java.lang.SecurityManager.checkPermission(SecurityManager.java:549)
at java.lang.SecurityManager.checkRead(SecurityManager.java:888)
at java.io.File.exists(File.java:814)
at javax.baja.file.BFileSystem.precheckAddEvent(BFileSystem.java:444)
at javax.baja.file.BFileSystem.makeFile(BFileSystem.java:335)
at javax.baja.file.BFileSpace.makeFile(BFileSpace.java:109)
at com.csi3.license.LicenseMgr.load(LicenseMgr.java:105)
at com.csi3.license.LicenseMgr.loadLicense(LicenseMgr.java:46)
at com.csi3.license.BAbstractLicense.started(BAbstractLicense.java:204)
at com.tridium.sys.engine.EngineUtil.started(EngineUtil.java:170)
at com.tridium.sys.engine.EngineManager.start(EngineManager.java:85)
at com.tridium.sys.schema.ComponentSlotMap.start(ComponentSlotMap.java:2003)
at javax.baja.sys.BComponent.start(BComponent.java:301)
at com.tridium.sys.engine.EngineManager.start(EngineManager.java:92)
at com.tridium.sys.schema.ComponentSlotMap.start(ComponentSlotMap.java:2003)
at javax.baja.sys.BComponent.start(BComponent.java:301)
at com.tridium.sys.engine.EngineManager.start(EngineManager.java:92)
at com.tridium.sys.schema.ComponentSlotMap.start(ComponentSlotMap.java:2003)
at javax.baja.sys.BComponent.start(BComponent.java:301)
at com.tridium.sys.engine.EngineManager.start(EngineManager.java:92)
at com.tridium.sys.schema.ComponentSlotMap.start(ComponentSlotMap.java:2003)
at javax.baja.sys.BComponent.start(BComponent.java:301)
at com.tridium.sys.station.Station.startStation(Station.java:340)
at com.tridium.sys.station.Station.bootStation(Station.java:111)
at com.tridium.sys.station.Station.main(Station.java:1140)
at sun.reflect.NativeMethodAccessorWARNING [08:46:56 10-Oct-19 EDT][crypto] cert chain for tridium has an out of date certificate

Any help would be greatly appreciated.

Thanks,
Kalvin


#2

Hey all @ Kodaro. Just so you know we’ve reviewed this as well at Cochrane and have the same questions.