Hello, we have a customer that got one of your boxes and we tried upgrading it from the state it was received in to 4.6 using the install guide. The installer appeared to disable one of the ports and we no longer have SSH access. We can’t connect to the platform using a Niagara Workbench either, though it seems like Niagara might be running? We just get Connection Refused messages.
Is there anyone that could help us with this?